Comments on: Phone company helps kidnapper Sprint away http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm I fought the lawn... and the lawn won Mon, 22 Feb 2010 20:36:26 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bonnie Wren http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm/comment-page-1#comment-660 Bonnie Wren Tue, 17 Jan 2006 16:19:43 +0000 http://www.bonniewren.com/?p=260#comment-660 I agree, Joann; the issue is how Sprint could've helped but did not. I also wonder how come news reports don't mention what Stephanie told John and Ken: that Sprint initially said they couldn't help because she hadn't activated the GPS chip in her phone. I mean, that's a flat-out <em>lie</em>.  They <em>lied</em> to the mother of a stolen baby. Tim, thanks for the link. Too bad Sprint didn't have a PR rep in the booth when Stephanie Cochran first called. Imagine what kind of press release they could've issued if they immediately provided the police with all the information needed to find Wade Cochran! The good publicity would've been phenomenal! I agree, Joann; the issue is how Sprint could’ve helped but did not.

I also wonder how come news reports don’t mention what Stephanie told John and Ken: that Sprint initially said they couldn’t help because she hadn’t activated the GPS chip in her phone. I mean, that’s a flat-out lie.  They lied to the mother of a stolen baby.

Tim, thanks for the link. Too bad Sprint didn’t have a PR rep in the booth when Stephanie Cochran first called. Imagine what kind of press release they could’ve issued if they immediately provided the police with all the information needed to find Wade Cochran! The good publicity would’ve been phenomenal!

]]> By: Tim http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm/comment-page-1#comment-656 Tim Mon, 16 Jan 2006 23:23:30 +0000 http://www.bonniewren.com/?p=260#comment-656 http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20060113005283&newsLang=en Funny that Sprint is patting itself on the back for promoting Digital Amber Alerts now. http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20060113005283&newsLang=en

Funny that Sprint is patting itself on the back for promoting Digital Amber Alerts now.

]]> By: Joann http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm/comment-page-1#comment-650 Joann Mon, 16 Jan 2006 18:47:29 +0000 http://www.bonniewren.com/?p=260#comment-650 I can sympathize with the dad. When you are juggling two small children, one of them has to be loaded into the car first (it would have been worse for him to be wondering around the driveway). I, along with I’m sure many other parents, have done the same thing…. run back into the house for another child, your purse, YOUR PHONE…. It’s not like he left the car on the street or in a parking lot. This was his own DRIVEWAY, at his home, where you should feel safe enough to load you car without someone stealing it or it’s contents. The issue here is that Sprint wouldn’t release life saving information to either their customer (the parents) or to law officials without a fee and paperwork. I found it interesting that Sprint reportedly was “working with the Sheriff’s Department” and wouldn’t release the information for 50 minutes, which by that time the baby was already found. How is the Law Enforcement time better spent, filling out paperwork or SEARCHING for a missing CHILD? This time there was a happy ending. Good for John Tavaglione’s and Mike Naggar for catching Sprint’s attention and taking action. Hopefully Sprint and other cell phone companies will improve their policies for faster response time! I'm also glad to hear that the theif was arrested a few days later. I can sympathize with the dad. When you are juggling two small children, one of them has to be loaded into the car first (it would have been worse for him to be wondering around the driveway). I, along with I’m sure many other parents, have done the same thing…. run back into the house for another child, your purse, YOUR PHONE…. It’s not like he left the car on the street or in a parking lot. This was his own DRIVEWAY, at his home, where you should feel safe enough to load you car without someone stealing it or it’s contents. The issue here is that Sprint wouldn’t release life saving information to either their customer (the parents) or to law officials without a fee and paperwork. I found it interesting that Sprint reportedly was “working with the Sheriff’s Department” and wouldn’t release the information for 50 minutes, which by that time the baby was already found. How is the Law Enforcement time better spent, filling out paperwork or SEARCHING for a missing CHILD? This time there was a happy ending. Good for John Tavaglione’s and Mike Naggar for catching Sprint’s attention and taking action. Hopefully Sprint and other cell phone companies will improve their policies for faster response time! I’m also glad to hear that the theif was arrested a few days later.

]]> By: MacManX.com » Blogroll Dive: 1/16/06 http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm/comment-page-1#comment-636 MacManX.com » Blogroll Dive: 1/16/06 Mon, 16 Jan 2006 09:04:35 +0000 http://www.bonniewren.com/?p=260#comment-636 [...] Bonnie reported on Sprint’s failure to assist during a child kidnapping incident. [...] [...] Bonnie reported on Sprint’s failure to assist during a child kidnapping incident. [...]

]]> By: Bonnie Wren http://www.bonniewren.com/2006/phone-company-helps-kidnapper-sprint-away.htm/comment-page-1#comment-620 Bonnie Wren Fri, 13 Jan 2006 21:42:04 +0000 http://www.bonniewren.com/?p=260#comment-620 You guys are TOUGH! In the interview, Stephanie Cochran said it was really quick... her husband strapped in the baby, came in to collect the 3-year-old, kiss his wife and go out again. When Tiger was a baby they didn't have gas pumps that accepted credit cards. So I unstrapped him to take him in with me to put down a credit card, strapped him back in so I could pump the gas, and then unstrapped him to take him back in to sign the credit card receipt. I was terrified of losing him! By the time Squirt came along the credit card pumps were in use so I didn't have to do the routine with two kids. I think we all loosen up a little by the time we have the second kid, although I knew people who left their kids sleeping in the car (windows down) if they fell asleep on the way home because they didn't want to disturb them. I thought that was unacceptable. You guys are TOUGH! In the interview, Stephanie Cochran said it was really quick… her husband strapped in the baby, came in to collect the 3-year-old, kiss his wife and go out again.

When Tiger was a baby they didn’t have gas pumps that accepted credit cards. So I unstrapped him to take him in with me to put down a credit card, strapped him back in so I could pump the gas, and then unstrapped him to take him back in to sign the credit card receipt. I was terrified of losing him!

By the time Squirt came along the credit card pumps were in use so I didn’t have to do the routine with two kids.

I think we all loosen up a little by the time we have the second kid, although I knew people who left their kids sleeping in the car (windows down) if they fell asleep on the way home because they didn’t want to disturb them. I thought that was unacceptable.

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